Xbox HDMI port repair in Whitton

Xbox HDMI port repair in Whitton for Series X, Series S and Xbox One. No signal or a loose port. Free diagnosis, then a quote. Call 07918 440326.

MG-HDMI-P
Xbox · HDMI port repair
QUOTEAt the bench
DIAGNOSISFree
WARRANTY3 months

What the fault looks like

  • —No signal on a Series X, Series S, Xbox One, One S or One X, with the TV and cable already ruled out
  • —The picture cuts out when the cable moves, or only works if the plug is pressed upward
  • —A visibly bent or recessed HDMI socket after the console was pulled off a shelf
  • —Series S with no picture at all — there is no disc drive and no other video output to fall back on

What we actually do

We try another cable, another screen, and a look at whether the console is actually booting. If it is, and there is still no picture, the fault is in the console.

Xbox One, One S, One X, Series S and Series X do not share a board. A Series X "no signal" is sometimes the port and sometimes the chip that builds the HDMI signal. We open the machine and quote the repair that matches what we find.

Games and profiles stay on the console. Bring the power brick as well if your Xbox One has one, so we test the supply you actually use.

Parts and grades, stated plainly

A replacement HDMI connector when the socket is damaged, or board-level repair when the fault is past the connector. The quote says which. We do not fit a port onto a board that has already failed further in, and we do not tell you it is "just the port" until we have looked.

Warranty

3 months on the work we carry out, the same written repair warranty as every other job on this site. It covers the part we fitted and the work we did. New physical damage after the repair is not covered. Full terms are on the warranty page. Full terms on the warranty page.

Why an Xbox quote is not a PlayStation quote

The symptom is the same black screen, but the machines are not interchangeable. Series X and Series S do not share a board. An original Xbox One has an external power brick we test separately, because a dead brick looks like a dead console. We name the fault after the inspection, not from a texted model name.

Bring the cable that failed at home. Comparing it with a known-good lead takes a minute. PlayStation HDMI repair is a separate page, because the boards are not the same job.

Photo · to commission
Xbox HDMI port on the bench, socket lit so bent pins are visible

Quote at the bench

This repair is not on the published price list. The fault and the part depend on the exact machine, so we look at it first. Diagnosis is free, and the figure we give you is the one we stick to. Call 07918 440326 or bring it to 23 High Street.

Questions we actually get

Do you repair Series X and Series S, or only older Xbox Ones?+
All of them: original Xbox One, One S, One X, Series S and Series X. Tell us the model when you call, or just bring it. The model is printed on the console.
The Series S has no disc drive. Is a dead HDMI the end of it?+
Not by itself. Series S only outputs picture over HDMI, so a port or HDMI-chip fault looks like a completely dead console. It is often repairable. We will tell you if yours is not, before you spend anything.
How much does it cost?+
A damaged socket and a failed HDMI chip are different jobs, so we do not guess. The look is free, and you approve the quote or take the console home.
Will my account and installs be wiped?+
No. An HDMI repair does not factory-reset the console. Sign in details and installed games stay put.

Areas we cover

The bench is on Whitton High Street. Each of these places has its own page, with how to get here.

Call or bring it in

My Gadgets Whitton, 23 High Street, Whitton, Twickenham TW2 7LB. We are two doors from Whitton station, on the same side as the ticket office.

Monday – Friday09:00–18:30
Saturday09:30–17:30
SundayClosed

Bank holiday hours posted on the door and on Google.